Here is a clear list of the payments we accept on our site: Credit Cards Our system is able to manage payments through the most common circuits (VISA, Master Card, American Express, Discover, JCB, Diners). PayPal PayPal is always available as a payment method. During checkout of the order you will be redirected to Paypal where you will confirm the payment to Artista Artigiano. Bank Transfer You can pay by bank transfer by choosing the "Klarna" payment method during checkout, then follow all the instructions to complete the payment.

Shipping costs vary according to the product ordered. To find out the cost of your shipment, we recommend adding the products you like most to your cart. Once added, if you haven't already done so, click on the cart icon. Now the system will automatically calculate and show you your shipping costs.

Like all the main online shops, we too offer you the possibility of being able to track your package. To do this, contact us via our chat, our email or on our social networks. In order to send you the tracking of your shipment, we need some information: 1 Name and surname with which the order was placed. 2 The order number which you can see in the confirmation email you received. All our orders are shipped and managed via Bartolini Express Courier. If you still can't find the tracking of your shipment, it takes about 24 hours before the tracking is active and available. For any type of problem, please contact us through our communication channels, we will be at your disposal to solve any problem.

If you have ordered a product and the wrong one has arrived or it has arrived broken, we will replace it for you. Contact us via chat, email or our social channels describing your problem. Remember that in order to receive assistance we need the number of your order that you received by email or the name and surname with which you placed the order.